FAQ

If you’re going to invest time and money in a shading system, it’s best to do it the right way… Poorly designed and installed shading systems simply don’t last and can become dangerous, ultimately costing you a lot in repair expenses. Therefore, choosing the right companies to provide these systems is crucial.

At Oz Shades, we only work with fabrics from manufacturers with proven track records who have been in business longer than their guarantees.

Oz Shade installations are safe, robust and durable, and with the world’s leading shade fabric manufacturers at our side and a firm commitment to total customer satisfaction, we offer not only superior protection against UV rays, heat, wind and rain, but most importantly, peace of mind.

That depends on the color you choose. UV protection ranges from 86% to 96%, with white fabric providing 86% protection and black fabric offering 96%.

Oz Shades are designed and installed to withstand the worst conditions. If the customer wishes, it can be removed during the winter and reinstalled in the spring to maintain the best quality.

If it is a particularly large roof or in a particularly exposed situation, this would be recommended.

Depending on the material you choose. MultiKnitt Z25 fabric is 80 per cent waterproof, while MultiKnitt DriZ fabric is 100 per cent waterproof.

An Oz Shade cover is extremely easy to clean with a high-pressure cleaner.

All our shade sail systems are customized. We aim to complete all our work, from design to installation, within 6 weeks.

During the busy summer months, this can take a little longer, so it’s advisable to plan ahead.

As part of the Oz Shade package, we offer first-year maintenance included in the purchase price. We’ll check the tensions and fasteners, and if necessary, remove the roof in winter and reinstall it in spring.

If, after that, you would like Oz Shade technicians to continue with the maintenance, we offer an annual contract or can provide a quote based on your specific needs.